Memberships Terms & Conditions 2016-17

 

If a membership is forgotten or lost, the pass holder will be issued one complimentary lift ticket.  After that, you will be required to purchase a regular price lift ticket.  Should a “forgotten” pass ticket be found on a person other than the rightful owner, the membership will be revoked and trespassing charges will be issued.

 

Replacing a lost or stolen membership cost $50 + HST.  Full replacement cost if it is lost again. 

Email submission date and receipt for current membership determines amount of the credit/refund provided.

Membership Value Protection Refund & Credit Note Schedule

 

December 1, 2016

December 1, 2016 to January 1, 2017

January 2 to February 1, 2017

February 2 to March 1, 2017

March 2 to End of Season

MSLM credit note Available

MSLM credit note Available

MSLM credit note Available

MSLM credit note Available

MSLM credit note Available

100 %

70%

40%

20%

10%

Cheque Refund Available

Cheque Refund

Available

Cheque Refund Available

Cheque Refund Available

Cheque Refund Available

70%

40%

10%

 

 

 

Exclusion, Terms and Conditions

 

credit note/Refund is based on the following:

Medical

Job relocation

 

Forms requires for request to be considered:

  1. An email request for credit note/refund must be sent to groupsales@mslm.on.ca
  2. Medical form signed by the requester’s doctor for injury/illness onset and incapacity.
  3. Letter from requester’s HR department for relocation and for military service.

 

Email submission date and receipt for current season passes determines amount of credit note/refund provided.

 

Exclusions: Weather, travel or snow conditions, act of God, disregard for or violation of Mount St Louis Moonstone safety rules or Pass terms or use.

 

Note Applicable: Lift Ticket Vouchers and/or Lift Tickets.