COVID19 Podium Pass Assurance Policy

(All Podium Pass season memberships & 8 Week Programs are non-transferable)

UPDATE AS OF JANUARY 18 2021

Covid19 Assurance Policy Update

This is an unparalleled ski season. MSLM has offered a comprehensive refund schedule due to the Province wide emergency order. These circumstances are out of the resort’s control.

All Podium Passes/8 Week Programs will be refunded according to the schedule below. All refunds may take up to 28 days to process.

Please send any questions or requests for refunds to [email protected]

No uses 1-3 uses 4-6 uses
100% 70% 40%
  1. Please allow 28 days to process a refund. All 100% refunds will be subject to a $10 administration fee.
  2. Red Sky Ski Pass Preserver fees will not be refunded as all Podium Pass holders had insurance coverage from resort opening dates December 11th through to December 24th, 2020.
  3. MSLM requires the last 4 digits of credit card used in purchase & postal code for refund.

 

All 8 Week Programs will be refunded. All refunds may take up to 28 days to process.

  1. All 8 week program refunds are subjected to a $25 administration fee.
  2. To process refund, last 4 digits of credit card used in purchase & postal code required.

*Note: The resort reserves the right to modify any policy at any time. MSLM also reserves the right to change operating hours or rates at any time.