UPDATE AS OF February 9th 2021
Covid19 Assurance Policy Update
Due to re-opening, all refund requests are currently paused. If you still wish to refund your 2020/21 Podium Pass, please follow the instructions below. All refunds will be applied to the usage schedule and details listed.
- All Podium Passes not yet refunded remain valid.
- All refunds processed to date remain final.
All 8 Week Programs & Program Passes will be refunded according to the schedule below. All refunds may take up to 28 business days to process.
Please send any questions or requests for refunds to [email protected] BY MARCH 31st 2021
|No uses||1-3 uses||4-6 uses|
- 100% refunds are subject to a $10 administration fee.
- Include the last 4 digits of your credit card used in purchase along with your postal code.
- Red Sky Ski Pass Preserver fees will not be refunded as all Podium Pass holders had insurance coverage from resort opening dates December 11th through to December 24th, 2020.
All 8 Week Programs & Program Passes will be refunded. All refunds may take up to 28 business days to process.
- All 8 week program/Program Pass refunds are subjected to a $25 administration fee.
- To process refund, last 4 digits of credit card used in purchase & postal code required.
*Note: The resort reserves the right to modify any policy at any time. MSLM also reserves the right to change operating hours or rates at any time.